Privacy Policy

Solar CRM (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our platform.

Account Information: Name, email address, phone number, billing details.

Business Data: Customer leads, proposals, inventory records, and communications generated through the platform.

Usage Data: IP address, browser type, pages visited, and feature usage patterns.

We use your information to provide and improve the Platform, process transactions, send service updates, offer customer support, and comply with legal obligations.

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., hosting, email delivery, payment processing) who are contractually bound to protect your data.

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no online service is 100% secure.

We retain your data for as long as your account is active. After termination, data is securely deleted within 90 days unless retention is required by law.

Under Australian Privacy Law, you have the right to access, correct, delete, or export your personal data. Contact us to exercise these rights.

We use essential cookies for authentication and session management. Analytics cookies are used with your consent. You can control cookie preferences in your browser settings.

The Platform integrates with third-party services including Google Calendar, Google Meet, and email providers. These services have their own privacy policies.

Data is primarily stored on servers in Australia. Some third-party providers may process data overseas. We ensure appropriate safeguards are in place.

We may update this policy. Significant changes will be notified via email or platform notice.

For privacy enquiries, contact us at [email protected] or call 0405 176 184.